Refund Policy
At Tez888id we prioritise transparency, fairness, and user trust. This Refund Policy explains how refunds, cancellations, and payment disputes are handled for services, subscriptions, and in-app purchases available through tez888, the tez888 app download channel, and tez888 download links on tez888id.com.
Scope of this Policy
This policy covers payments made directly to Tez888id for premium services, in-app purchases, and subscription plans accessed from tez888 login or tez888 app download pages on our site. It does not govern payments processed by third-party platforms, stores, or partner services accessed through external links.
When refunds are considered
Refunds are evaluated case-by-case and are normally not granted once a paid digital service has been fully delivered. Exceptions are limited to clear errors or issues, including:
- Duplicate Transactions — identical charges processed more than once for the same purchase.
- Unauthorized Payments — charges you did not authorise from your payment method.
- Failure of Service Delivery — purchased features or subscriptions did not activate or were unavailable due to a verified platform error.
If you encounter any of the above after using tez888 download links or completing a tez888 login, contact support with evidence for quick review.
How to request a refund
Follow these steps to make a refund request:
- Email support@tez888id.com within 7 calendar days of the transaction.
- Provide Transaction ID, date and amount, and the payment method used (UPI, card, wallet, or other).
- Describe the issue and attach screenshots or receipts from tez888 app download confirmations or tez888 login receipts where applicable.
Our team verifies details and responds with next steps within 3–5 business days. Approved refunds are returned to the original payment method; processing time depends on banks or payment gateways and can take up to 5–7 business days.
Third-party payments and app stores
If you installed the tez888 app download via a mobile app store (Google Play, Apple App Store) or made payments through a third-party gateway, those providers’ refund rules apply. Tez888id will assist by supplying transaction records and communications, but final refund decisions and reversals for third-party processed payments rest with those platforms.
Chargebacks and disputes
If you initiate a chargeback through your bank or payment provider, notify us immediately at support@tez888id.com and provide the chargeback reference. We will cooperate with the payment provider and share records relating to your tez888 download, tez888 login, and purchase to resolve the dispute promptly.
Changes to this policy
Tez888id may update this Refund Policy to reflect operational or legal changes. The current version will always be available at https://tez888id.com/refund-policy. Continued use of tez888, tez888 download links, or the tez888 app download after changes means you accept the revised terms.
Contact and support
For refund requests, billing questions, or help with tez888 login and tez888 app download issues, email support@tez888id.com. Include your transaction details and the best way to reach you. We aim to handle every request professionally and restore full confidence in your tez888 experience.